We want to hear from you. Please tell us how we did. Your input is important to us and we want to make sure that your buying expierence was a positive one!
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Recent Posts
- Three Dodge Models names 2012 “Best Buy” by ConsumerGuide.
- Another Good Reason to Consider the 2012 Hyundai Elantra
- Withnell Hyundai Public Notice Sale- July 21-24 all new and pre-owned inventory
- Huge Public Notice Sale at Withnell Dodge July 21-24
- Shopping on Line? Use the Withnell Short Cut!
- Use the Withnell Short Cut to make your on line shopping fast and easy!
- Check out our new short cut!
- Thanks you for all of your hard work Frank and Withnell Internet Department!
- Thank You Crystal and Alli!
- Get the new Hyundai Accent, Elantra and Sonata Hybrid all at Withnell Hyundai in Salem Ore.
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Terry,
Thank you for taking the time to contact us about your recent visit to Withnell Dodge Service. Maurice is the best we are sure glad that you had such a great experience. We look forward to seeing you again soon!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I would like to thank Maurice and all the crew that serviced my 2004 Dodge neon. I came in for an oil change and tire rotation. After inspection, Maurice pointed out that my rear brake cylinders were leaking fluid. He and another kind man showed me on both wheels what was wrong. And after getting a price for the fix, I gave my approval and before the time quoted to be done — and cheaper than the price quoted by about $63.00, and giving me a coupon that I didn’t have to go all the way back home for, I was happy to drive away knowing that I again had a safe vehicle for me to drive. Thank you all so very much!!
Judie,
Thank you for taking the time to comment on your buying experience and your salesman James Owens. I know that there are many choices for the buyer out in the market place. Thank you so much for the opportunity to earn your business.
Enjoy your new Hyundai!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Withnell Hyundai, Salem, Oregon
Just wanted to say I appreciate all the information and help. I purchased a 2012 Hyundai Tucson, I commend James Owen for his knowledge of the product and excellent Customer Service. It was a pleasure to do business with your Company.
Judie Scofield
Dallas, Oregon
SFC Carter,
Thank you so much for your comments about Crystal Asman and your online shopping experience. Crystal prides herself on her ability to take care of every customer or potential customer. As you know, she does an outstanding job at finding out just what the customer is trying to accomplish and find the best vehicle at the best price. I am sure that you are looking forward to driving your new truck, but in the mean time I am sure your wife is having fun! Thank you so much for your service to our country.
I am so glad that you are pleased with your buying experience, Crystal and Withnell Dodge.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
From a soldier that has made it a career taking care of others, I thank you Crystal for taking care of my family and me.
I was recently deployed with the Oregon Army National Guard to Iraq when my wife kicked around the idea of us purchasing a new truck when I returned back stateside. With little to do when we were not on or preparing for a mission I started to surf around on the net trying to narrow down my search. In the past I had always been a Ford fan, mainly due to my upbringing and that is what they all drove. After weeks of research I decided that the Dodge Ram could offer me more “Bang for my Buck” and allow me to get more truck for what my wife and I were budgeting for.
Once I had narrowed my search down to the Dodge Ram I started talking to the soldiers in my company as to what motor options etc would be a good suit for my needs. In the midst of my questioning I was told that I should contact the Dave Smith Auto Group in Idaho claiming that “No one could touch their prices”. I decided to entertain this particular soldier and contacted them for a quote. In addition to requesting a quote from them I followed a link on kbb.com that shot out a price inquiry to numerous dealerships.
The 1st response I received was from a Portland Ram dealership and the quote was quite a bit higher than what my research had led me to believe the market supported. Crystal at Withnell Auto Group responded to my quote request with a few different vehicle option quotes but most importantly narrowed down what exactly I wanted so she could get me the most accurate quote possible. I explained to her that I had contacted numerous dealerships for quotes but that didn’t hold her back a bit.
Not only was Withnell Dodge able to beat the price quote I there was not a single second that I felt I was being placed o the back burner due to being seven thousand miles away. I have purchased numerous vehicles in my past and un renounced to Crystal I spent a few years in the auto business myself so was prepared for “The Games”. I have never had such an amazing experience as I had working with Crystal and there was not a single time I felt being taken advantage of. My dealings were so good that my wife and I decided to go forth on our purchase before I returned from Iraq
Crystal made it a seamless process for my wife to come and sign for our new truck and made it possible to come home from such trying times to an amazing gift in my driveway. Thank you Crystal and Withnell Auto Group for helping out a soldier and his family! You will always be my 1st, 2nd and 3rd choice for auto purchases and referrals in the future!
–
SFC Aaron Carter
Oregon Army National Guard
“Serving so those I love don’t have to”
Darrin,
I am so glad to hear that you had a great experience for the second time purchasing a car from us. I know you will love your new car! Please let us know if there is anything more that we can do for you. We look forward to always taking care of all your automotive needs!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I had the greatest buying experience today at Withnell Hyundai, matched only by my prior experience 10 years ago with Withnell Dodge. Greg, my salesman, had to put up with my picky and finicky way of buying cars. I go in and ask every question under the sun including those I already know the answer to, then leave to think. I leave for days. Then I suddenly show up knowing not only what vehicle I want but the stock number for it, ready to buy with no BS.
That is exactly what I got. A knowlegeable salesperson that accomodated my way of doing things, answered every question correctly and completely, and a sales staff that made the buying experience perfect. Greg, you did the company proud in how you handled me!
Withnell does a no BS, no pressure sales system. They let you decide what you want and how you want to structure you purchase. They actually valued my trade in significantly higher than I had anticipated. I was planning to only test-drive today and buy next week so that I’d have the extra cash to down with. They valued my trade high enough to not need the extra paycheck.
The staff were all professional. I really felt the love – particularly when I realized i had forgotten to get my gate key out of the old car before leaving and they had it in hand for me when I got back to the lot.
You guy rock. I can’t say enough about it. I’ll be telling everyone on all of my social networks (google+, LinkedIn, and FaceBook) about how well I was treated.
Gordon,
Thank you for your purchase from our internet team. Frank and Crystal do an outstanding job finding the right car for their customers and making it happen. We look forward to taking care of all your vehicle needs!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I want to thank Frank in particular and Crystal as well for making our deal work and getting a car my daughter and I are extremely pleased with. I could not be happier with the experience and did not have one iota of buyer’s remorse that I normally experience. I highly recommend working with Frank, Crystal and Bill to buy your next vehicle.
Jadeane and Mike,
Thank you for letting us know how great your experience with James was. We know that there are many choices in the marketplace and we are glad that your first new car was from Withnell Hyundai.
Enjoy your new car!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Dick,
Thank you so much for the purchase of your new Sonata! They are beautiful cars and I am sure that you and your wife are going to continue to enjoy it for many years to come. I will be sure to let ownership and Brett know how pleased that you are! Thank you for choosing Withnell Hyundai.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Thank you to the Withnell Hyundai Team! Thanks to you all for enabling me to have a great time buying a great car – a 2012 Sonata Limited. I am enjoying it very much and think that I’m the happiest guy in my neighborhood. My hat is off to Brett Balleso for his honor and treatment to my wife and I. He is a young man of which to be proud to know. If this was a survey I would score him a 10+. Thanks Brett and much good luck to you.
IN regards to JAMES OWENS..we had a great experience with him and he helped us out alot with buying our first car. he had answers to all our questions and was very polite to us and our family. we couldnt b more happy with the vehicle we chose. thank u JAMES OWENS…U ROCK!!!
Thank you so much for your kind words about our Hyundai Service department. We hope you had a safe trip home and rest assured your daughter and her car are in good hands!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Just a quick note to say thank you very much to Nels Olsson and the Ladies in the Hyundia Service Department. I was from out of town with brake light problems (Greeley Colorado) and these folks treated me like I was a long time customer. They were very professional and most important to me VERY HONEST. I wish we had a Nels Olsson and crew in Colorado. My Daughter is going to college in Salem and I am very relieved to know that Nels is there to take care of her auto problems. Thanks for your help. Chuck form Colorado.
I just bought a 2012 Hyundai Sonata from Withnell Hyundai in Salem and am extremely happy with it. The car buying experience was one of the best experiences I have ever had when buying a car. I had the pleasure of dealing with Karen and Corey when I bought my car and I have to say it was great, Karen took the time to go over all the options and I took it for a test drive and at no time was there pressure to buy which was refreshing for a change. When it came time to talk money the same low pressure attitude carried over when I met Corey the sales manager. He made me an offer and it was just outside what I wanted so I told him what I could afford and he said just a minute and when he came back with the second offer (and yes I said second offer no back and forth) it was an offer I couldn’t walk away from. Though it was getting late the paperwork process was good and quick but it was the follow up service the next day when I returned to drop off some paperwork that made the whole deal great. Karen took the time to get me all signed up for my free trial of Bluelink and went over all the little details of my new car and how to use them she also gave me a tour of the dealership and the maintenance department. All together this was a wonderful car buying experience. I would defiantly do business again with Withnell Hyundai specifically Karen and Corey and would defiantly recommend them to anybody interested in buying a car. Thank you again Karen and Corey for the great service and low stress car buying experience.
Happy Customer,
Brian
Debra,
I am so thrilled to hear about your new car! Enjoy and we appreciate your business. Jose is awesome and your kind words will be appreciated by both Jose and David. We know there are many choices out there and we are glad that you chose us!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Thank you Hyundai team,
I have always bought cars from Withnell because of how much Dick and David care for their customers and the great staff they employ. I had a 2006 Elantra and thought I should trade it in for a new Elantra for a 50th birthday present for myself. What Jose helped me purchase was a 2012 GLS Sonata! My mother has a 2007 Sonata Limited with a V6 engine. My car is just as powerful, just as stable, and gets better gas mileage than hers even though it is lighter and has a Turbo V4 engine. If you compare the other car makers (Toyota, Honda, etc) to the Hyundai, and putting it in terms of apples, the others are these sour, green apples that are struggling to ripen while Hyundai would be the sweetest, best tasting apple you could ever hope to have. Pair that with the Withnells and their clean stores, attentive staff, and supurb deals and you have an experience you’ll wish your whole family to enjoy. As for me, I’ll never do business with another car dealership!
Corey,
Thank you for contacting us about Freddie! He is awesome. I am glad to hear that you had such a great experience. As you pointed out in your note, there are many choices in the market place. Thank you for doing business with us. Please let us know if there is anything else that we can do for you. We look forward to taking care of you and all your automotive needs!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I just wanted to say thank you to Mr. Freddy Cruz for the outstanding service provided recently when I purchased my ’04 Ford Ranger. It was truly a pleasure to do business with him. Before visiting Withnell Dodge, I had been to almost every dealership in Beaverton and several locations in both Portland and Salem. None of salesmen at any of these locations provided anywhere close to the quality of service that Freddy did. He asked me what I was looking for in a truck and what I would need it to do and then came back with a truck that was a perfect fit for me. He provided a very friendly, relaxed atmosphere that made my shopping experience very enjoyable and one I won’t soon forget. Thanks again Freddy!!!
Michael,
I am so glad that Frank was able to help you get into your new vehicle. He does a great job taking care of customers and their specific needs. We hope that we can continue to serve all of your vehicle needs!
Enjoy your new rig.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
A HUGE thank you to Frank…I had given up finding the right deal anywhere and Frank called me up out of the blue to see if I was still looking. I told him I had stopped looking but he asked for a chance to find me a vehicle. I gave him the vehicle and financial needs I had and let him take off with it. He found me a perfect fit in both vehicle and financing within a day…he never asked me to look at other types of vehicles or pay more than I could afford. The deal went down so fast and so easy that I was suspicious until I drove off the lot LOL. I never had to negotiate a SINGLE thing! I was in and out of there in an hour…easily the fastest, most uncomplicated, pleasurable car buying experience I have EVER had. I would recommend both Frank and Withnell Dodoge to anyone.
Jim,
Thank you so much for contacting us. I am glad to hear that you had a great experience with us, both Freddie and Wayne do a great job of taking care of our customers. Thank you for being a loyal Withnell customer. We know that there are many choices in the market place. Please let me know if there is anything more that we can do for you.
Enjoy your new vehicle!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Freddie Cruz and Wayne are very personable and great to talk with. I have bought another dodge this is number 7 from withnell. The experience at the dealership is the best I’ve seen and I’ve bought quite a few new vehicles in my life. what makes the difference here is the sales staff Freddie and Wayne.
And then there is Brian Awesome there is no hard sell. thanks again for making car buying a great experience I think this is the shortest time I have been at a dealership when buying and getting the car delivered.
David Withnell my hat’s off to you for a great team!
Thank you for taking the time to comment about your buying experience at Withnell and with your Salesman Freddie Cruz. Thank you for the opportunity to earn your business. We know that there are many choices in the market place. Enjoy and we are look forward to taking care of all your automotive needs!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Thanks to Freddie Cruz and the finance dept. for helping me replace my faithful, hardworking, much-driven, neglected and tired Neon with a “new” Kia Rondo. It’s fabulous, drives like a dream – and I’m grateful for the terrific staff and customer service to those of us who are financially challenged!
Michael,
Thank you for taking the time to comment on your experience with Freddie! He does a great job and we are fortunate to have him on our sales staff. Enjoy your new car!
AnneMarie DuFault
Customer Relations Manager
hello i purchased a 2000 lincoln lx from freddie cruz your salesman he was very friendly and answered all of my questions and made buying a new car to me very easy i love the car very much it is more car than i planned to buy but i am very very happy with it it drives like a new car even though its over 10 years old everyone that sees it wants to buy it from me. thanks for the car and thanks to mr freddie cruz (nice guy).
Thank you so much for taking the time to comment about our Hyundai Service Department. We look forward to taking care of your automotive needs going forward!
I just want to take the time to say that I have never experienced service this bad at any dealership.
Not only were the front end employees rude, the service department was useless for us.
My husband and I brought our car in a total of 5 times to get serviced. The first time they said nothing was wrong. (there was a high pitch squeal, pretty sure something was wrong) Second time, they said it was rust. Third, same thing as the second. Fourth time, they guessed and said it was the rotors that needed to be replaced. We were not going to pay $400 so we took it to another service center in Salem. The service center said the car was too new to get parts so we were forced to take the car to the dealership.
Only one break pad was worn down, no warranty was honored and they made it sound like it was our fault.
My husband’s car was over 130,000 miles and it has never had this problem. Makes me think the part for the new car was defective and thus, covered by warranty, but no, we ended up paying over $200.
All other dealerships we have gone to vacuum out the car, give it a car wash and make you feel like you are important to their business, not Withnell.
When we have a choice, we will not be returning to this dealership to do our business.
After a recent conversation with my sister in Washington, I now realize how fortunate we are to have a Hyundai dealership with such a well run service department.
It’s great to have “the whole package”: great car and dependable service. It’s a first for us.
Thank you for having high standards and sticking to them.
Thank you so much for purchasing your new van from Devin. We love that we can make the experience positive and not so horrible to think about! Enjoy!
David,
I wanted to take a minute to let you know about the experience we had at your location a few weeks back. I am a friend of Devin Campbell and I knew the time to buy a new car was drawing closer. I am not a big fan of the whole car buying experience and I honestly was dreading it. I called Devin and said I needed to just start the paperwork because I was afraid my car was about to die. Devin brought me the paperwork and picked it up from me. With a stern warning I told him “I am not ready yet!” just keep your eyes open for me. Devin called me to come in a few days later to see a van he had on the lot that he thought I would like. I told him, fine but not white…..
That same night I drove home the most beautiful WHITE minivan I have ever owned. I have never been so happy with the purchase of a vehicle and with the man who sold it to me! I have sent a few people to Devin and I will continue to do so! Thank you for everything.
Samantha Demchak
Michelle,
Thank you for taking the time to comment on your sales experience with Dustin and your new Tucson. We appreciate your business and look forward to taking care of all of your automotive needs!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I drove a Jeep Grand Cherokee for 9 years. I loved it!!!!! So when it was time to trade it in and drive home in something different it was very important that I loved the new one even more. I found a new Hyundia Tuscon that had everything i wanted. All the staff was very helpful and friendly especially Dustin O’Dell. He was just as concerned about find a car that I would be happy with for many years to come. I’m so happy with my new Tuscon I spent most of a Saturday hanging out in it playing with all the new fun stuff. Thanks for all the help and keep up the great team work. I will be back and I will recommend everyone to Withnell. Michelle D
Withnell Service Department; Matt Stoener, Byron Otteson, Dennis, Dave Carrigan, Steve Pennington- Thanks for fixing all of the stuff on my jeep. You guys did a great job, and I deeply appreciate it.
Katie,
Thank you for taking the time to comment on your service and Jason. We strive to take care of our customers to the best of our ability, even when we are busy! I am glad to hear that Jason was able to accommodate you. Thank you for the opportunity to earn your business!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I had keyless entry programmed on my significant others Dodge pickup and had called earlier in the day inquiring about it. The gentleman on the phone let me know they were pretty busy but to come by in the afternoon. I was skeptical that I wouldn’t get in because it seemed to have been a crazy day. I was impressed that he was true to his word. Once I arrived Jason Flanagan got everything in line efficiently and I was in and out, it was great! Thanks Jason.
AJ,
First and foremost thank you for your business. I can understand why you are frustrated. I will be sending you a check for $50.00 for gas. For many years we filled up the tanks of our pre-owned vehicles but in the down market and with the cost of gas we cut the expense. Under the circumstances and your willingness to drive all the way to Salem from La Pine we should have taken that into consideration and simply put gas in your car to say thank you for the opportunity to sell you the car. Sometimes we can be very short sided which I think was the case. I hope that you will reconsider how you feel about us since you got the car that you wanted and had a great experience with our F&I manager, Ron. We will use this situation as a learning tool and opportunity to get better.
Again, thank you for doing business with us and I will get the check cut and to you right away.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I purchased a alightly used car at your Dodge Dealership from Brian and Blair on 5/21/11. I generally hate going to buy a car from a dealership. I try very hard to stay with private party sales for that reason. This experience was a roller coaster. When looking around and researching a new car for my family we narrowed it down to 2 choices. We ended up with an Elantra due to availability. I found an ad on CRAIGSLIST and that is what brought us to your dealership. If not for the ad we never would have come. We received great service when we got there, well of course they wanted a sale and our money. Then we selected a car, and I know the salesman was not making alot due to a mis quoted price (which only made the price competative with other dealers). Then upon getting ready to do the paperwork, I asked the salesman, Blair, if they could put some gas in the car. There was less then 1/8th of a tank. His response suprised me. “It is our policy to NOT put gas in used cars” No I am sorry, I know you drove 3 hours to come here, let me see what I can do, no I appologize we usually dont. No nothing, just the policy crap. Where I come from you try to earn a customer for life with service not, save 40 dollars by not putting gas in a car and then using the phrase, its our policy. However I walked away not happy but not willing to create an issue over this. Ron did the paperwork and to be honest he was great. No problems on the paperwork end. I brought up the gas and explained the distance we were going and asked if he could help. He made a call and was told they would handle it. So I then was feeling like they were taking care of us. That was until after we had signed and they had our money. We were informed we only had one key to the car. I have never bought a car from anywhere with only one key, and then on top of that the car was STILL on fumes. I approached Brian to ask for help since he was our original contact. His response took me from a little dissapointed and frustrated to Pissed off. I would love for a representative from the dealership to contact me because I am still upset about the service we recieved the next day. The first thing I did when I got home was rip off all signes and indicators of the dealership we got the car from. I would think the dealership wants referalls. However back to the issue. The response I got from Brian was, we were told no by Blair about the gas and they considered the issue done and handled regardless of the call Ron had made. To me that is crap, someone could have talked to me and treated me with a little respect instead of just hoping we would not notice when we got into the car. Then when I asked about the extra keys, Brian told me, we do not promise more then one key and our policy is to not put gas in a used car. There is that word again, policy. So in other words what I was told, you signed you are done, go away. That is crap. At this point I will never go back or recommend anyone to that dealership. Service is what seperates dealers, not the cars, and I was greatly dissapointed. 40 dollars worth of gas would have totally changed how I fealt leaving Withnell, seams stupid doesnt it. They dropped the ball over $40. How sad, it is all about service in this world.
AJ La Pine Oregon
Betsy,
Thank you for being such a loyal customer all these years. I hope you will come by and see us still every once in awhile!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
hey, you all have been taking great care of me since 1966 when we bought our first van from you! i think it was about $3500? i have had your phone number memorized and exchanged hugs and flirted with all of you. you have dried my tears, looked for replacement vehicles when i broke my toy. you have babied my vehicles when they got old, but now my eyes have given out and i have given my last van away and will have a bunch of great memories of you all and the care you have given me. thanks for everything!! you are fantastic!!
Phil,
Thank you for your comments on Dave Carrigan and our Dodge service department. I am glad to hear that we did such a good job taking care of the Passat.
AnneMarie DuFault
Well Dave Carrigan and the Service Dept really helped me with my familys Volkswagon Passat. Even that there do not work on them regularly they got me in and out same dayThat means a lot to me and i would take any car i own to them and trust then with it
Rusti,
Thank you for your business and your great comments about your car buying experience at our Hyundai location and your salesman Jose. The new Sonata’s are beautiful cars and I know that you will love driving it as much as you loved the process while purchasing from us! We know there are many choices in the market place and are thrilled that we could earn your business!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I have always hated buying a new car because, no matter how many times you tell the salesman you DON’T enjoy the “game”, they still have to play it!
Having said that, I will now buy all my cars through Withnell! These folks don’t lead you on a merry chase; they say up front what they can do, and they do what they say. No aggression, just enthusiasm Our salesman, Jose, was knowledgeable and very pleasant, as were the sales and loan managers.
An excellent car buying experience! One all dealers could learn from!
Thanks guys & gals! We love our new 2011 Sonata!
Rusti Heintzelman
Bea and Kat,
Thank you so much for purchasing your new Nitro from Withnell Dodge and your salesman Freddie Cruz. Freddie does an outstanding job with his customers and takes pride in going above and beyond. We appreciate your business! Enjoy your new vehicle.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Here is what our customers are saying about Withnell Dodge and Freddie Cruz
We would like to say that we had a great experience once again in buying our 2011 Dodge Nitro Heat this past week. This is our 3rd vehicle we have purchased from Withnell. Our sales representative – Freddie Cruz is the best as he goes above and beyond when working with us, this is the second time that Freddie was our sales rep. Also a big thanks to Ron in finance. We are enjoying our Dodge Nitro Heat. Thank you again to the Withnell Team. You are doing an awesome job.
We have purchased 5 vehicles from Withnell over the past 6 years. We recently had some problems with one of them and Withnell really stepped up and made it RIGHT! We HIGHLY recomend them!
Jeff,
Thank you for taking the time to comment on your truck buying experience with our dealership and your sales person Crystal Asman. I know that she works very hard to take care of her customers in a profession manner and takes great pride in customer satisfaction. We appreciate your business. We know there are many places that you could have purchased!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Here is what our customers have to say about Withnell Hyundai
I just wanted to send a quick note to say how satisfied I am with my recent truck purchase. Crystal Asman and the entire sales staff was fantastic! I cant express what a relief it was to deal with a dealership that actually valued customer service. This was my first purchase from Withnell but it wont be my last.
Bruce,
Thank you for taking the time to comment on your service experience at Withnell Dodge and your service writer Jason Flanagan. We are very happy to hear that Jason took such great care of you! He takes great pride in going above and beyond for each one of his customers. We look forward to continuing to service your vehicle, we know there are many choices in the market place and value your business.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Here is what our customers have to say about Withnell Motor Company
Jason was a fantastic service advisor for us, he went beyond the call of duty when we had our problem with our 2007 Dodge 2500. He is truly a great asset to the Withnell group and should be a model for all their service advisors.
Thank you so much for taking the time to comment about our service department at Withnell Hyundai. They do an outstanding job taking care of our customers. We look forward to taking care of your vehicle needs for many years to come!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Here is what our customers have to say about Withnell Hyundai
The service people were great! I took the Santa Fe in to get updated and they even washed it (w/o my even asking!) How many people would do that these days? Their personal touch is awesome. Thanks guys!
Thank you for acknowledging the outstanding service you received at our Hyundai service department. I know that they pride themselves on taking great care of our customers, with outstanding service and priced very competitively for the market place.
We look forward to continuing to service your vehicle!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Karen,
Thank you for your kind words about Nels and the service department at Hyundai. I know it is their goal to exceed the customers’ expectations and feel they fall short if this is not the case. I am thrilled that they met their goal! I know that they will continue to “wow” you with the attention to detail that everyone of our customers deserves.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Here is what our customers have to say about Withnell Hyundai
I have to say, that the service at Withnells is great! Nels and Josie are both exceptional people and go above and beyond expectation! I would not hesitate to send anyone to the service department. Thanks so much!!!
This past Saturday I took my 2005 Hyundai Elantra in for a scheduled oil change. The staff was prepared to service my car when I arrived and it was completed in 30 minutes. The cost was less than a major department store chain’s charge for the same service and Withnell used filter and oil designed for my vehicle. Afterwards, the receptionist kindly reviewed my maintenance record, suggested the services needed next and prioritized them without pressuring me to schedule. The cherry was two cards good for complimentary car washes at Withnell’s car wash. What a deal! Thanks, Withnell Hyundai.
Marlene,
Thank you for taking the time to comment on Nels and your service experience. Nels is the best and goes above and beyond for each of his customers. We appreciate the opportunity as we know that there are many choices in the market place. I know it is his goal to exceed his customers expectations every time they come in. I am sure he will not disappoint!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Randy,
I am so glad to hear how great we have made you feel about doing business with us. The whole Hyundai service team is a 10. Thank you for the opportunity!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Holly,
Wow! We appreciate all of your kind words. Nels, Roxie and staff are outstanding and take great care of all of our customers. Thanks you for being a loyal Withnell customer. We look forward to continuing to exceed your expectations.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I would recommend Withnell Hyundai to anyone!! In fact, I HAVE recommended them to several of my friends and family. Not only have I purchased a vehicle from them, I also use their service center on a very regular basis for all of my check ups! I wouldn’t take it anywhere else. They know me by name, they are totally focused on giving the best customer service possible, and always make sure that I am 100% satisfied. The ladies there are super friendly, and Nels is awesome.No doubt in my mind that their mission is to be the best!
Kudos and 10′s to the service department at Withnell Hyundai. In my entire life, I have never experienced such a level of service. I love my Santa Fe and I feel like royalty when I go in for just an oil change. These people rock!
thanks to Nels for getting our car fixed even tho we were a little over our miles for warrenty to cover it.
thanks again Nels – you were awesome!!
Carol,
Thank you for doing business with us! We appreciate the opportunity. We know there are many other shops in Salem and are thrilled that we have earned your business!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I always have my 2004 Jeep serviced at Withnell. They are great.
Fast service and pleasant people to do business with. Thanks to all of you.
Phil,
Thank you for your purchase at Withnell Hyundai! White Eagle is a great guy and we are glad to have him. I am glad to hear that you had such a great experience, we look forward to servicing your new car. Our service department is excellent. I know your experience with the service staff will be just as enjoyable as your car deal was.
Thanks again,
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I have had a totally happy experience with Withnell Hyundai in Salem. We have an excellent 2007 Sonata. Good salesman (White Eagle). Good service people. Pleasant and helpful.
It is very pleasant to have an excellent auto purchase experience plus great service.
Phil Dunham
Karla,
Thank you so much for your kind words about your experience at Withnell Hyundai. We strive to meet the needs of our customers every day. Skip and his team do an outstanding job! We look forward to continuing as your #1 repair facility.
Thanks again,
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Remember the days when it was an American pastime to share horror stories about your local dealership?
We do.
BUT ever since N and I became Hyundai owners (2002), we’ve had the wonderful opportunity to discover there are dealerships with integrity and believe their customers are #1.
What a wonderful feeling to know we’re valued customers.
Thank you, Withnell Hyundai service department!
Patty,
I need some more information. You can get a hitch for the magnum but I need to know if you have a V6 or a hemi and the weight of the trailer that you are wanting to tow.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Mark,
Thank you for you for taking the time to let us know how great our hyundai service department is! The whole team does a great job taking care of our cutomers. Enjoy your Hyundai and we look forward to selling you your next one!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Ginny,
Thank you for your comments about Roxie, Nels and Withnell Hyundai service department. I couldn’t agree with you more, they are the best! We appreciate your business and look forward to servicing your vehicle for years to come.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
can a dodge magnum pull a travel trailer-???
I have owned my Sonata since 2004 and I love it. But the new colors are BEAUTIFUL!!! It really gets me to thinking about a Tuscon. I have test driven them and have my eye on them. I will see you again soon.
Thank you to everyone in the Service Department of Withnell Hyundai in Salem Oregon. We have owned Hyundai’s for some time now and when it is time to purchase another vehicle – it WILL be another Hyundai.
Once again the Service Department at Withnell Hyundai in Salem Oregon has out done themselves. Every time I am there I am treated professionally but also as though I was their only customer. I left after giving Roxy a hug. If anyone is looking for the BEST service. This is the place to go.
Thank you again Roxy and Nels,
Ginny
Cynthia,
Thank you for taking the time to comment on your recent service visit. Our Hyundai service department does and excellent job with all of our customers. We look forward to continuing a positive relationship with you and servicing your Sonata!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
We appreciate your positive feedback! The Hyundai Accent is a great car and great MPG! Thank you for being a Withnell Hyundai customer.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Thank you for the positive feedback about our on line appointment scheduling. It is a really easy way to schedule and much faster than calling in. We are glad to hear that you had such a great expeirence! We look forward to servicing your car for many years to come!
I recently went in for my Hyundai Tucson’s 30k mile service. I made my appointment online which was super easy and when I got there the service advisor went over the cost to see what I wanted to do. The service we get here is always top notch!
I love my hyundai accent, I wouldn’t trade it for the world. Hyundai’s are well reliable cars. Thanks Withnell Hyundai in salem, You always make me very welcomed and pleased.
Recently I had to bring my Hyundai Sonata in for service. This is always scary because you do not know what to expect. Your folks in the service department were friendly and informative the entire time. They kept me updated as to the repairs that were needed and explained them to me so I could understand. It makes the next time coming back to be much less scary. I wish all places could take a lesson from you on how to treat people with the excellent sales and service that your company provides. I will be back!
Thanks Withnell Hyundai!
Larry,
Thank you for your comments about our dodge service department. We are sorry that we could not sell you a truck the second time around but look forward to taking care of you and your new truck!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Just wanted to say thanks for having such a good service crew!
I purchased my first Dodge Ram from you in 96′ and your service was great back then.I ended up getting my second Ram from a dealership in Idaho recently and your service team treats me the same as if i purchased from your lot.Nice to know that they care about all Dodge products.
Thanks for the feedback on the new Durango. We will be picking up our first one on January 27th. Do you want us to email you when it gets here?
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
i just want to say that i love the new DURANGO sharp and nice i would like to be able to buy one of those
Charlie,
Thank you for taking the time to comment on Nels. He is an outstanding employee and takes great pride in his job and caring for his customers. I am so sorry that you had to endure a break down on 205 but am thrilled that Nels and Withnell Hyundai were able to get you taken care of! We hope to service your vehicle for many years to come.
Happy New Year.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Renee,
Thank you for taking the time to comment about your experience in our Hyundai service department. Our service staff does and great job and I am thrilled that you reap the benefits of their outstanding service. Enjoy your Santa Fe and we look forward to servicing it as long as you drive it!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Just wanted to thank you all for the wonderful ongoing experiences I have had with your Service Department. My 2003 Sante Fe has over 190,000 miles on it and I have never had a major problem with it! The service crew has always been responsive to my needs, pointing me in the right direction when needed maintenance came up – and making suggestions that have added to the ‘health and well-being’ of my SUV. Not only that – but they are always on time, go over agreed repairs, called when something additional came up for authorization to continue, and are a pleasure to deal with. Thanks for your ongoing care and assistance as I ‘baby’ my ride through the years. Cheers!
Thank you for taking the time to comment about your first visit to Withnell Hyundai Service. We look forward to taking care of you and your vehicles for many years to come!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Thanks for your great service. This was the first time for me at Withnell Motor Company in Salem. Your service advisor showed me where the wait room was. When my car was done Nels Olsson went over everything on the invoice and made sure I understood everything.
Cheryl,
Thank you so much for being a Withnell customer! Our sales and service staff take great pride in taking care of the customer during the sale but more importantly after! We look forward to servicing your vehicle for years to come.
Have a great day!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Really appreciate how friendly, informative, and helpful the staff are. I enjoy receiving a greeting around the time of year that I purchased my car, the reminders to have my car serviced, and how everyone is not pushy when I am on the lot. Nice to have a dealership that provides excellent customer service. THANKS!!
Jeff,
It was good to see you the when you were in. Thank you for your comments about the dodge service staff. We appreciate your business and look forward to servicing your vehicle.
Have a great new year!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Byron,
Thank you for taking the time to comment on Dave and our service department. It is our goal to have everyone of our customers feel the way you felt when you picked up your vehicle! We want you to know that we appreciate your business and look forward to taking care of you and your truck for a long time to come.
Thanks again,
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
This past weekend, the generator on our Hyundai unfortunately gave out – on I-205, right at rush hour. I called Withnell and said we were going to tow the car to them. Nels Olsson was our service advisor and from the moment he answered the phone, he was incredibly helpful. He said he’d wait for us to bring in the car – he was there when the tow truck arrived. He said he would slip us in first thing in the morning to diagnose the issue – he worked his magic and the team came through. Our heartfelt thanks to the entire Hyundai team at Withnell for not only their great support – but the approach and attitude they presented to help us. We were back on the road on Saturday when they said we’d be… and with smiles on our faces.
Thanks all… you did a fantastic job!!!!
Brought in my 2004 Hemi Dodge pickup for service. Can’t thank Dave and the rest of the service department enough. Scheduled it for an oil change and alignment. The service technicians found several issues I was not aware of that, if not fixed promptly, would have cost me a LOT more in the near future. Despite having no prior notice of these issues, the service department worked it into their schedule and completed all repairs the same day!
Dave was awesome too in keeping me informed, letting me know about the hidden repair issues immediately, and making sure they had my permission to do the additional repairs. The only surprises I had that day were good ones, in making my Hemi even safer on the road for snowshoeing and other winter adventures.
When I paid, the service department applied a free oil change that I had earned, but completely forgot about. If they had not been so honest, I would totally have missed it.
Thanks again to Dave, the Dodge technicians, and the rest of the service department at Withnell Dodge!
A very, very loyal customer.
Byron
Thanks for the great service, your team always goes over and beyond for my vehicles needs. Everytime I have a concern or hear a noise you guys always do an excellent job of helping me understand what my vehicles are doing, and you do an excellent job of fixing them. Ive been bringing in several of my vehicles to you for years and I would never trust them in the hands of other companys. Thank you for your great service Dave Carrigan (WMB!), and Byron. And for the excellent knowledge and experience of your techs such as Barry, Greg, Dennis, and the others. Keep up the excellent work and ill continue to bring my buisness to you.
Stuart,
Thank you for taking the time to write about your experience in our service department at Withnell Hyundai. I am glad that we were able to look at your car late in the day and you did not have to come back at another time. I know that the service staff takes great pride in doing everything they can to accommodate our customers. Enjoy your 2010 Sonata they are beautiful cars and the 2011 Sonata isn’t bad either!
Thanks again,
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Elvon,
I am pleased to hear that Nels and James took such great care of you and your car. We appreciate your business and look forward to continuing to take care of you and your automotive needs.
Thanks for choosing Withnell Hyundai!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Today James Taylor for the service department at Withnell Hyundai performed a 30,000 mile service on my Hyundai Accent. Nels had made the arrangements for this to be done. I was delighted to be given the use of an excellent Hyundai Elantra while mine was being serviced. Check-in was done with little to no delay. Pick-up was very smooth and non-eventful. During the entire process, I had the feeling that everyone at Withnell’s really cared about me and my car. There were no hidden fees and I am very pleased.
Just had the service department check out a concern on my new Sonata. I was a drop in on my way home from work about 4PM and a service person was available and spent time asking me questions, drove around the block for see for himself and then scoping my car to make corrections. Thanks to the service department for being ready to service my concerns. Also, thanks to White Eagle for showing me the 2011 Sonatas while I was waiting – he helped into the 2010 I am driving now.
Very pleasant and efficient. Great service. Love the online appointments.
George,
Thank you for taking the time to comment on both your buying and service experiences at Withnell Hyundai. We are thrilled that we can exceed your expectations and want you to know how much we appreciate your business. Have a wonderful new year and thanks again!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Don,
Thank you for taking the time to comment about Dodge service and both Dave and Byron. As you know they are awesome! Happy new year to you and your family and thanks again for being a loyal customer.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Jennifer,
Thank you for taking the time to comment about Withnell Hyundai. We appreciate your business. Have a great new year!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Bob,
I hope you and your wife had a great Christmas. I am thrilled that you guys love the 2011 Sonata that you purchased, it is an amazing car. Happy new year and thanks again for the purchase of your new car.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Ronna,
I am so glad that Nels found the rattle in your car. There is nothing worse than that irritation when you are driving. In fact, I think it gets amplified because you know it’s there. Thank you for letting us service your vehicle and being a loyal customer. Have a very happy new year!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Diana,
I am so thrilled to hear that we took great care of you and honored your coupon even though you forgot it at home. We value your business! Thank you for choosing Withnell.
Happy new year!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Ann,
Thank you so much for your comments about our service department at Withnell Hyundai. I want to thank you for your business and your comments. I know that the service staff will continue to take great care of you.
Happy new year to you and your family.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Nathan,
Thank you so much for your comments about Withnell Motor Company. It is customers like you that keep us doing what we do. We value you and thanks again for taking the time to comment about us!
Happy New Year.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Kim,
Thank you so much for your business both in our sales department and Service! Roxie and the service team are awesome. We appreciate you coming back to us for all of your automotive needs.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
We have bought 4 cars from Withnell & we have had excellent customer service with all 4 deals. Roxie in service is wonderful! She always makes you feel like you are the only customer she is working with. We are very satisfied customers.
I’m a loyal Withnell client. I like Hyundai but I love Withnell. Everything they stand for as a company and as a member of the Salem community. I will never by a car anywhere else, no matter what the make or model I’m a Withnell fan for life.
I continue to have my car serviced @ Withnell Hyundai. Always pleased! Great customer service! Thanks!
Wanted to let you know about the great service we received yesterday at Withnell Hyundai service department. We had left our discount coupon at home in Dallas and they gave us the coupon price and said drop it off later! very convenient!! We were able to get our oil changed with same day appointment and didnt have to make a special trip from Dallas. Everyone was really friendly and the service was fast and thourough! did I spell that right? Love the fact that they vacuum the front floor boards!!!
Thanks for the great service, Diana (Massi)
I have nothing but wonderful service from Withnell I bought from them and they have bent over backwards to fix any little thing I have brought my car in for. I had a rattle that had everyone baffled, Nels found it, and no more rattle. Thank you Withnell and Nels…I could really use ProDetail on my car….Hope I win…fingers crossed.
I just wanted to provide a quick review of the new 2011 Hyundai Sonata. After upgrading from the 2008 Sonata, we were amazed at the advances in this vehicle in just three short years. I have compared models from Honda, Toyota, and domestic manufactures over the last several months prior to purchasing this car. We had the opportunity to take a quick Christmas trip to Salt Lake City over the holiday. All I can say is, “WOW”! This vehicle ran and drove as smoothly and comfortably as my either of my previous sedans, a late model Chrysler 300 or my current generation Nissan Maxima. I’m a big guy, and at 6′ 3″ and 350 lbs., I don’t find many cars that I would even consider driving for any distance, but the Sonata’s interior was more than adequate. Hyundai has produced a vehicle that is no longer a contender in the market segment; its a clear leader. Handling was impressive, the power from the 2.5 liter 4 cylinder was impressive, and the sound level was very subdued. As for mileage, with an average speed of 69 miles per hour, over the 2300 mile plus round trip, we were able to post in excess of 30 miles per gallon. At normal Oregon speeds, we’ve seen mileage in excess of the EPA estimates. In addition to these positive attributes, let me say a word or two about handling. We drove in a snow storm for over 200 miles. The traction control and electronic stability program performed flawlessly. In fact, when we stopped for dinner in LeGrande, we realized that we had been driving on sheet ice for several miles. I have purchased and owned a variety of vehicles and have never been more impressed with a vehicle than I am with the Sonata. In a very tough economy, Hyundai has the winning formula, building cars that exceed most other car companies vehicles for value, and providing a much lower price than you’ld expect. And with an award winning dealer like Withnell Motor Company, how could you go wrong? A great product, at a great price, from people we can trust. That’s the “Withnell Way” of doing business. Thanks for the great service!
Love the Service and Staff there at Whthnell, Husband and I have bought both our vehichles there!
Thanks for the fast and friendly service.
Hats off to the Withnell Dodge service department. The service department has always provided the highest level service and integrity to your customers. Dave Carrigan and Byron are always friendly and helpful even when they are busy dealing with multiple customers. They are a great asset to the company. People are all too quick to say something when they have a bad experience, but say nothing when it is good. You guys are great. Keep up the good work. p.s.- Saturday hours are very helpful when we can’t make it in during the week. Thanks again.
We have bought from Withnell for many years now and have not had one bad experience. we currently have two Hyundai’s and the service has been second to none. Part of the buying experience of a car is what kind of service can you expect? The service that Withnell provides its customers makes any future purchase very easy, why go somewhere else?
Thanks to all of you
George and Karen
Geoff,
Thank you for the kind words about our service department. It is our goal to go above and beyond our customers’ expectations no matter the size of the job. Thanks again and happy new year!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I took our car in for a simple oil change today and was treated like I was Withnell’s only customer. I was very impressed with all of the the service department staff and they did an excellent job. My car was in and out quickly and when promised, and I was thoroughly debriefed on my car’s future maintenance needs.
Carol,
Thank you for taking the time to comment on your experience in our service department at Withnell Hyundai. I know that the staff there strives to be the best! Thank you for being a valued customer and happy new year.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Jesse,
I hope that you had a Merry Christmas. Thank you so much for using our service department at Withnell Hyundai. We are thrilled that you enjoy bringing your car in for service. Enjoy those free carwashes!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I can’t believe I am saying this, but I enjoy getting my car serviced at Withnell Hyundai. They are always greeting me with a smile and some kinds words. I also can’t believe they were willing to work on my car, on Christmas eve. Just overall great service and people who really care about you and your satisfaction. One last thing, did you know Roxie gives out hand car washes in the rain? She told me so, so it has to be true! My car looks great! Thanks again
I was in recently to have work done on my Sonata, and as usual I received top-notch service from every employee I was in contact with. There is no other service department I have been to that has consistently given such great service with professionalism and knowledge, and able to answer any question thrown at them! Great Job!! Thank you Nels for going the extra mile!
wow what a great service dept. you have at the dodge lot and tina your the best o and matt your ok to.
thanks for taking care of my pick up
rick hill
Penny,
Thank you for our comments about our serve department! Roxie, Skip and Nels are a great team. We appreciate your business and look forward to continuing the relationship with you!
Happy Holidays!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
The service is always stellar at Withnell Hyundai in Salem. Roxie, the service advisor, is great with her personal attention to detail. She helped with faxing all necessary paperwork to Hyundai for a warranty claim. Skip and Nels are great to talk to and solve problems with.
Withnell Motor Company has continued to service my auto with care and professionalism. The employees are curtious and respectful each time that i visit. although my auto is not a make which they sell, it does not seem to matter. Thank you Withnell Service and Nels!
Patrick
Peggy,
Thank you for your kind words about Matt and the Dodge Service department. They all do an outstanding job with our customers.
Happy Holidays!
Great service , Matt was very proffesional and courteous, will definitley refer to others
Dustin,
Thank you for your kind words about Roxie, Nels and our Hyundai Service Staff. We appreciate your business and are thrilled that we exceed your expectations!
Have a Merry Christmas and a Happy New Year.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Withnell Hyundai,
I just want to take a moment and commend Roxie and Nels, and everyone else in the Hyundai Service Department for the quick and courteous service. I am always given updates on the status of my vehicle and treated as a valued customer by these wonderful individuals each and every time I have the pleasure of bringing my car in for repairs and inspections. Please commend them on a job well done and tell them to keep up with the excellent work.
Robert,
I am so glad to hear that we were able to solve the issues with your Azera! Our service team at Hyundai is second to none when it come to taking care of our customers!
Merry Christmas and look forward to continuing to service your vehicle.
AnneMarie
A gold star for Withnell Hynudai Service Department. Our 2008 Azera had a noise problem that was caused by the ABS brake sensors. The folks in the service department – Roxy, Nels, and Skip – kept after this problem until it was resolved. It took serious dedication to their role in locating the problem, and patience as they dealt with me and my wife. This truly was a team effort to resolve the issue and leave us as happy and satisfied customers.
Rand,
Thank you so much for your kind words about Matt and our Dodge Service Department. I know that Matt takes great pride in building relationships with his customers. We appreciate your business and are thrilled that you have become part of the Withnell Family!
Happy Holidays!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Catherine,
Thank you for choosing Withnell Hyundai for the purchase of your 2011 Sonata and our outstanding service department. Roxie is awesome and we are so glad to hear that she is taking great care of you and your car.
Happy Holidays and thanks for choosing Withnell!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I just had my first oil change on my 2011 Sonata and they fixed a ‘bubble’ in the front protective coating at the same time. I always receive GREAT service and Roxie is the greatest. She certainly has everything in order when I need to work with the service department. The hours work with my hours also. We will be dealing with each other for a number of years. Thanks again.
Hey John,
I just want to compliment Withnell on the excellent service that I receive every time I have my Dodge Caravan serviced. Over the last three years I have come to know your service manager, Matt Stoenner, and I have to say..he has become a trusted friend. I have had so many bad experiences over the years with car dealerships but it is a pleasure to see Matt’s smiling face. I think your service department stands apart when it comes to service and a great big thanks to Matt and your entire team!
Kathy,
Thank you so much for your kind words about Roxie and our Hyundai service department. We love being able to email our customers specials ,that no one else gets and really have them used! I am so glad your experience was so positive.
Happy Holidays and look forward to servicing your vehicle in the new year.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I received an email earlier this week that offered a 20% discount if I had service / repairs done during the Holidays. so I replied as instructed and was very surprised to actually receive a call in less then 12 hours. They were able to complete my service today………………wow, was I surprised to be able to get in so fast!!!
I have to say that Roxy and the others have always been very nice!
Thanks for the great service from that I have received today and over the last year at Withnell Huyndai!
Happy Holidays to all!
Kathy Smith
Linda,
Thank you so much for your kind words about our service department! They are an awesome group and strive to be the best and take great care of our customers! We look forward to continuing to service your vehicle.
Happy Holidays
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Colleen,
Thank you for your comments about Withnell Hyundai’s service department! We strive to be a “10” for our customers. Thank you for the opportunity.
Happy Holidays!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I had my Elantra in for an oil change on 12-15-10. As always the staff was very courteous, friendly and service was done in a very timely manner. All service so far with my vehicle has been a 10. Thanks!
Salem Withnell Hyundai ROCKS!! Sally, my Sante Fe’, was working overload and not feelin to hot. Took her into Salem shop and from the time I walked in (1 min to closing) to the time I picked Sally up (again, 1 min to closing) I was greeted with smiles, humor, knowledge and the best customer service I’ve experienced in a very long time. ! Seriously, THANK YOU!!!
Gwen,
Thank you so much for your comments about Roxie and our service department. Roxie does an outstanding job taking care of her customers. Merry Christmas to you and thanks again!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
On 12/14/2010 I brought my Hyundai in for a multi point inspection and to see why my engine light was on. I dealt with Roxie and she was great. Very friendly and knowledgable about my car. Helpful in making future repairs to my car. Thank you and happy holidays!!
Lance,
We are so glad to hear that you are enjoying your 2009 Hyundai Sonata and that our service department is taking good care of you! We take pride in taking care of our customers after the sale and no one does it better than Skip and his staff.
Thank you again and have a Merry Christmas and New Year.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Stefan,
Thank you for your comments about our Withnell Hyundai Service Department. We have outstanding employees that take pride in what they do.
Happy Holidays and thank you again for your business!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I have brought my car to the Withnell Hyundai Dealership in Salem, OR, and I am greatly satisfied with the service I receive. My car has never had any problems, and the employees there really care for my personal preferences and work on a very individual basis. They answer every question promptly and are always concerned of my interests.
Thanks so much to the team!
Stefan
Very impressed with the service department at Withnell Hyundai. They are very polite and do a wonderful job on our vehicle. We are very impressed with our 2009 Hyundai Sonata, we love it.
Brenda,
We appreciate the kind words about our service department and staff. I know that it is their number 1 goal to make customers feel good about doing business with us! Thank you for the opportunity, we know there are many choices in the market place.
Happy Holidays!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Steven,
We are so glad that you are enjoying your new 2011 Sonata. It is an incredible vehicle, and is in the running for North America’s Car of the Year Award! But more importantly to us is the great service experience that our service department gives our customers after the sale. Thank you for giving us the opportunity to sell you a new vehicle and service that vehicle!
Happy Holidays~
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Just wanted to comment on the excellent service at Withnell Hyundai. The staff are always courteous and get us in and out quickly, often sooner than they predict. They are personable, always explain the service they’ve done clearly, and have good recommendations for taking care of our car.
I bought a 2011 Hyundia Sonata SE from Withnell and couldn’t be happier with it. The service department practically falls over me whenever I bring my car in to be serviced. I will definately reccomend Withnell to my friends and family.
John,
Thank you so much for your kind words about our service department. I am glad that your 2009 Accent is performing the way that you expected when you purchased it! We know that you have many options in the market place and are thrilled that you trust us to take care of your vehicle needs.
Happy Holidays!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Mary,
I am so glad that you found us when you moved to Salem. We pride ourselves in taking great care of our customers. Welcome to Oregon!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Wayne,
Thank you so much for your comments about Withnell Hyundai and your service advisor Roxie Davidson. We love hearing that our customers are happy!
Thank you for the opportunity to service your Hyundai.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I would recommend that anyone go to Withnell Hyundai to buy a vehicle and/or service. Roxie in the service department is the most knowledgable, friendly employee you will ever find. They always go above and beyond to serve the customer. The warranty can’t be beat!
Wayne Rubel
We recently moved Salem from Colorado Springs. We have had our Hyundai in for service twice, in the last few months. We have never been treated as well as we have been here at Withnell. Their Service Department is second to none. We especially want to thank Nels Olsson for his out standing help.
As usual, Withnell Service Dept is excellent and professional. I bought my 2009 Accent and have had no problems whatsoever. The warranty service has been spotless.
Susan,
Thank you for taking the time to tell us about your service experience at Withnell Hyundai. We appreciate your business and are thrilled that you are happy with our staff and your service. Thanks again for making us your choice for car repair and maintenance.
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Just want to let you know how refreshing it is to know my little ole Accent is in such capable hands. Your service department is the best, everyone is nice, helpful, knowledgeable. I always feel well taken care of, and my car really appreciates all the quality care. Thanks , Susan
David,
Thank you for taking the time to comment on our Hyundai Service Deparment! It is always great to hear positive feedback. We will continue to “wow” you with outstanding service!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Dan,
Thank you so much for your positive feedback about your 2009 Santa Fe and our service department! We strive to be the best!
Again thank you for choosing Withnell Hyundai!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Cara,
Thank you so much for your kind words about Withnell Hyundai. Both our sales and service staffs to a great job! We are proud of all of our fantastic employees! We appreciate that you continue to use our service department even with the long drive to get here!
Have a Merry Christmas and a Happy New Year!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
Thank you so much for your kind word about Withnell Hyundai. Hyundai makes outstanding vehicles with better and better product coming out each year. Thank you for choosing to service with us, we strive to be the best!
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
We love our Tucson that we purchased from Withnell. Bringing it in for service we are always treated well and the guys always make sure the job gets done and done right! We purchased the extra service contract when we bought our car and the service department honors that and makes sure we remember what is included with the package that we bought. Thanks so much!! We are hoping to have our car ProDetailed soon:)
Roxy and Nels at the Withnell Service Department in Salem are the best. Besides being friendly they are very knowledgeable and professional. I appreciate the service every time I stop in. I would recommend this particular service department to anyone. Also if anyone is looking for a new car – Hyundai’s are the BEST way to go.
My wife and I have owned many different cars. But now owning two different Hyundai’s – we have decided these cars are the only ones to own. Besides that the service we receive has always been professional and friendly and very knowledgeable. Thank you again.
Roxy and Nels not only know their job well. They always make me feel very special. They remember my husband and I every time we come in for service on our Sonata and Elantra. If anyone is looking for the best place to get a vehicle and service – I would recommend Withnell in Salem, Oregon on Mission Street. Check them out.
I bought my Hyundai Accent in July of 2008 and it’s been an excellent car. About a year ago I moved from Stayton to Tualatin for a job, but I continue to make the (45 minute to an hour) drive to the Salem Withnell Hyundai dealership for all my oil changes, repairs, 40,000 (and very soon, 60,000) mile services, etc. The service has always been exceptional and I love that I get a detailed report on how my car is doing at the end of each appointment. When the day comes I have to upgrade from my Accent, I will definitely be purchasing another Hyundai. Thank you for the great service!
~Cara
Tualatin, Oregon
We really like our 2009 Santa Fe, and have appreciated the good service from the service department since we made our purchse. Nice job.
The service department at the Withnell Hyundai in Salem, Oregon on Mission St. is absolutely outstanding. The people who work there are friendly, helpful, efficient, and knowledgable about solving any automobile related issues that I may have. Thanks to this amazing group of workers, our Hyundai runs safely and smoothly. I highly recommend this dependable service department to take care of any of your automotive needs!!!!
I have shopped at withnell dodge my whole life and i love the customer service. they are always happy and excited about serving me. I am a jokester and love to give people a hard time and they ride the wave with me when i get going. your employers are always looking out for the best interest of my family especially my wife who is nervous and sometimes afraid to go and ask questions but you folks makes it easy for my wife and of course i love that and can feel my wife is being taken care of without having to worry. thanks you guys are awesome.
Yesterday was our third visit to the Withnell Hyundai service department with a specific problem: an intermittent noise that occurs when the brakes are applied at speeds of less than 15 mph. The “snapping” noise is so loud that I often wondered when the left front wheel would part company with the car and roll off down the street on its own.
Nels, Roxy, and the rest of the service department were very friendly and accommodating. However, no one at Withnell has been able to resolve the issue and repair the cause of this disturbing noise. They kept the Azera overnight this last visit, as they did on Nov. 15th and 16th. That makes a total of 5 different days they inspected the Azera in an effort to find the source of the noise when the brakes are applied.
I realize that finding an intermittent noise is difficult at best, and they do deserve to be complimented for their effort.
Even so, the presence of the noise when the brakes are applied is very disturbing, and we are now left with only one option – get rid of the Azera and return to ownership of a GM product.
I have owned many different cars during the past 56 years, and the Azera was one that I enjoyed very, very much, but peace of mind overrides quality of ride every time.
Robert Peschka
Dallas, Oregon
Shelly,
Thank you for your kind words about our Service Department at Withnell Hyundai. We appreciate our customers and are thrilled that we can take care of your automotive needs!
We know that you have many choices in the market place and you have chosen us!
Thanks again,
AnneMarie DuFault
Customer Relations Manager
Withnell Motor Company
I have been going to Withnell Hyundai even before I owned a Hyundai. They are thorough and friendly. I have had the best service and body repair with Withnell Auto. I would recommend them to anyone.
I have owned two Dodge pickups with one being gas and the other diesel. Withnell has serviced them both and I have been very satisfied with the staff and service. I recommend them to anyone that is looking for a new/used vehicle and also for all their services.
Being an owner of a 2010 Hyundai I have appreciated the wonderful service of the Point Inspections and Services that Withnell has provided for me. Concerned with the winter season quickly approaching the service agent assured me that Withnell would remind me to return my car for maintenance upkeep. I highly recommend Withnell auto and service to anyone who is looking for quality care and customer service. Thank you Withnell!
The Service Department at the Salem Withnell is the BEST!
It always makes me feel extra special when they say I am a VIP.
Besides they do such great work and the personnel are extremely helpful.
I would and have recommended Withnell in Salem to others for either purchasing a new car to getting service done on their current Hyundai.
Keep up the good work and Merry Christmas.
Withnell has serviced my truck for 7 years and I’m treated like family everytime I show up. I can’t say enough about Withnells service department. I’ve also used the body shop and had the same experience.
I’d like to leave a comment about Jason Flanagan. He was very helpful, kind, curtious, and worked very hard to make sure that what I need to have done was the right thing. I will recommend him to anyone looking for Dodge/Chrysler service. Thank you.
I would like to send you a couple of comments based on my visit to your Salem Service Department today.
I started the day with a very bad experience at Roberson Dodge in Salem, and based on the previous two appointments there and work done, I decided it was time to change my 8 year relationship with them, so I came to Withnell to see what could be done regarding repairs on my 2003 Dodge Ram 2500. After explaining my situation to Rich in the service department, and also talking with Roddy and Byran, they took on the challenge and within one hour, I saved over $200 to what it would have cost me at Roberson. I cannot tell you how refreshing it was to finally resolve the issue regarding my ABS Module, and at a very reasonable cost. I intend to move all of my service records to your dealership and will be coming back on a regular basis from now on! Rick
My wife and I stopped in just to take a look at what Withnell Dodge had for trucks. We were not looking to buy, just browsing. We were met by one of the salesman (Robert Benjamin) and he asked what we were looking for. Our plans in the future was to get a newer truck to haul a trailer with. We were drawn to a pickup that met the needs. We took it for a drive and liked it. Needless to say we took it home that night. We returned today (9-21-10) to finalize the paperwork and to our surprise we were in and out in 20-30 minutes. WOW!!! We would like to personally thank Robert Benjamin and Dirk Baker for their professionalism & honesty! We hope that management will recognize those two. They have made us a loyal customer! We are very happy with whole experience at Withnell.
Thank you both!!!
Brian & Belinda Boston
I took my 09 challenger in for warrenty work and a detail. My new challenger was damaged by the detail shop when it was washed by hand for the first time ever! scratches were on both fenders and the hood so deep into the clear coat other body shops can not buff them out and won’t even attempt to.My new challenger has 4000 miles on it. never been in the rain and is keept in a car capsule in a climate controlled garage. to give you an idea of how it is taken care of.When my new car has been replaced by Withnell or repaired to new condition I will repost the out come. Very Very unhappy with the way my $40,ooo car was treated !
It is hard to find the Hyundai service department! The phone number isn’t in any of the phone books I looked in under auto services. The Withnell website use to have a quick link to the service department, but now it only goes to a form to schedule an appointment. I would like to see the service center number somewhere, as well as the specials they use to run on services.
Dear Dave,
Your dealership was a real pleasure to do business with. It was low key, hassle free yet aggressive enough that I knew that your company really wanted to sell me a car and was willing to do what it took to pull it all together. The car is for my wife and she loves it which says a lot as she was an absolute Saturn fanatic and her brand loyalty drove me nuts but she likes the Sonata better than either of her two previous Saturn’s. If Hyundai keeps building cars like the 2011 Sonata I think the two big Japanese brands had better pay attention. This is the first foreign brand that I have ever purchased and so far I am quite pleased with everything.
Regards,
Bruce Landry
Cars.com: Nitro is “just the ticket”
Bill Jackson of Cars.com recently tested the Dodge Nitro and declared it “just the ticket” for those seeking a small SUV that can carry four comfortably, tow larger loads and go off-road.
Jackson said that whether you enjoy the Nitro will depend on how often you drive on wet, snowy roads, how often (or if) you tow and how important fuel efficiency is to you. Technically, he noted, the Nitro is a truck-based SUV and it combines aspects of both unibody and body-on-frame construction.
“Second-row room is good,” Jackson wrote. “I’m 6-foot-1, and I was comfortable back there even with the front seats set for someone my height.”
Jackson noted that the par-ents at Cars.com descended on the Nitro to test its child-carrying capabilities and, ac-cording to their experts, “there are two Latch anchors in the outboard seats that are visible to the eye and have plenty of clearance, making for easy use.”
The Nitro can tow up to 5,000 pounds, he noted. When equipped with towing pack-ages, competing crossover SUVs (Ford Escape, Honda CR-V, Toyota RAV4) don’t match
Come into Withnell Dodge for a test drive and see a movie at any regal theater on us!
Cars.com Names Top Family Sedan in $25,000 Family Sedan Shootout
05.03.10, 12:55 PM EDT
CHICAGO, May 3 /PRNewswire/ — In its inaugural $25,000 Family Sedan Shootout, Cars.com took eight popular sedans, six automotive journalists, a family four and three days to determine: What’s the best family sedan you can buy for $25,000 or less? Experts from Cars.com, USA Today and “MotorWeek” tested midsize sedans costing less than $25,000 head-to-head to help car buyers sift through options in the competitive family sedan market. The redesigned 2011 Hyundai Sonata took the title, earning points for both value and styling.
Vehicles were tested the way average families would drive them. The cars were put through a mileage challenge and two days of real-life road tests to choose a winner. Each car was scored from 1-10 in 10 categories, with a maximum score of 1,000 points.
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Yahoo! Buzz”We wanted to put these cars through real-life tests that measure what’s most important to family drivers,” said Patrick Olsen, Cars.com editor-in-chief. “We looked to see how easy it was to install car seats, we filled the trunks with groceries, and as any parent can relate to, we drove all around town. Having participation from a family of four that is actually in the market to buy a car helped ensure that we kept our focus on the features that are most important in this segment.”
Vehicles tested in the Cars.com $25,000 Family Sedan Shootout include the 2010 Ford Fusion, 2010 Chevrolet Malibu, 2010 Nissan Altima, 2010 Honda Accord, 2010 Mazda6, 2010 Suzuki Kizashi, 2010 Toyota Camry and the 2011 Hyundai Sonata.
2010 $25,000 Family Sedan Shootout Results
Real-Time Quotes
05/07/2010 12:45PM ET
BLC$7.37-1.73%GCI$15.02-3.59%MNI$4.66-4.31%WPO$476.13-2.53%Get Quote
BATS Real-Time Market Data by Xignite8. 2010 Ford Fusion — 669 points: It’s clear that reviewers got a great first vibe from the Fusion, but the more time they spent in the car, the less they came to enjoy it.
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Post a Comment7. 2010 Chevrolet Malibu — 697 points: The family and the reviewers found the Malibu attractive but lacking in the power department.
6. 2010 Nissan Altima — 711 points:Nissan’s entry also suffered from a lack of enthusiasm.
5. 2010 Honda Accord — 723 points: The Accord is familiar to buyers in this segment: It has long been the No. 2 seller. It’s that benchmark status that our reviewers and family split over.
4. 2010 Mazda6 — 724 points: The Mazda6 won a lot of praise for its looks, both inside and out, as well as for its ginormous trunk. However, it was dinged for not living up to its Zoom-Zoom vow.
3. 2010 Suzuki Kizashi — 731 points: The newest entrant was also the smallest. Despite its size, the Kizashi won fans for its “zippy” handling and peppy drive. And it was the only vehicle with all-wheel drive.
2. 2010 Toyota Camry — 752 points: Here, the leaders start pulling away from the pack. The Camry has been one of the best-selling vehicles (recall issues aside). Despite its troubles, it still won everyone over.
1. 2011 Hyundai Sonata — 794 points: Hyundai had a leg up by having the redesigned Sonata ready for the Shootout. Its
brian was absolutely professional, and acted in a wonderful way; made my experience at Withnell very pleasurable.
I was able to find a car at another location, that more closely fit my criteria; had the car been at Withnell, it would have been fine to do business there.
Thank you much
Ram Truck Brand and Southern-Rock Artist Zac Brown Band Form Partnership Launches “Letters for Lyrics” at Chrysler, Dodge, Jeep® and Ram Truck dealerships with goal to deliver one million letters to U.S. soldiers in return for 1 million “Breaking Southern Ground” CDs Provides exclusive behind-the-scenes footage of the band‟s USO Tour featured on RamTrucks.com Offers exclusive song download of latest single, “Free”
Auburn Hills, Mich. , Apr 16, 2010 -
The Ram Truck Brand today announced a partnership with GRAMMY-winning artists, Zac Brown Band to help honor U. S. soldiers as well as promote the band‟s USO Tour and their latest single.
Fueled by a Platinum major label debut, four #1 singles and numerous honors and accolades, including their GRAMMY win as “Best New Artist,” “Top New Vocal Group” from the Academy of Country Music and “Breakthrough Video of the Year” from Country Music Television and USA Weekend – Zac Brown Band is poised to move front-and-center in 2010.
“Just as your vehicle is an extension of who you are – music also defines your inner character,” said Olivier Francois, Lead Marketing Executive, Chrysler Group LLC. “The Ram Truck Brand and Zac Brown Band both strive to connect with people and have a unifying „can do‟ attitude and a character filled with authenticity, care, passion and pride.”
“We are excited about the new alignment with Zac Brown Band,” said Fred Diaz, President and CEO – Ram Truck Brand, Chrysler Group LLC. “It‟s the Grammy-award winning „Best New Artist‟ meets the 2010 Motor Trend „Truck of the Year.‟ It‟s a true win-win partnership for our customers, dealers and the Ram Truck Brand.”
“Performing with the USO for the men and women in uniform has been a great experience for us. We wanted to find a bigger way to thank them, a way to mobilize people nationwide to show their support for these incredible individuals,” explains Zac Brown on how the “Letters for Lyrics” campaign came about. “Ram Truck Brand was the perfect partner to realize this dream; not only do they share our commitment to recognize the troops’ service and sacrifice but they are determined to ensure this program helps to send a little piece of home to our service members abroad.”
The partnership includes a letter-writing program to U.S. soldiers, exclusive documentary footage from the band‟s USO Tour and a song download of the band‟s latest single, “Free.”
Letters for Lyrics Campaign Starting in May, Zac Brown Band and the Ram Truck Band kick off “Letters for Lyrics,” a national campaign with a goal of sending 1 million letters to U.S. soldiers stationed across the world. Participants who write a letter to a U.S. soldier will receive a special compilation CD titled, “Breaking Southern Ground,” while supplies last. This exclusive CD features three all-new songs from Zac Brown Band, as well as music from artists signed to Zac Brown‟s label, Southern Ground Records, Sonia Leigh, Nic Cowan and Levi Lowrey.
Soldier‟s Angels, a nonprofit organization, will deliver the letters on behalf of the Zac Brown Band and the Ram Truck Brand. Soldier‟s Angels is a volunteer-led organization with over 225,000 members providing aid and comfort to the men and women of the U.S. Army, Navy, Marines, Air Force, Coast Guard, along with veterans and their families.
“We believe that „Letters for Lyrics‟ will spark the public‟s interest in contributing to our troops abroad and to their families here at home. This goodwill gesture embodies one of the main pillars in the Ram Truck Brand‟s DNA and demonstrates our continued support for the nation‟s men and women in the military,” said Diaz.
A 30-second “Letters for Lyrics” teaser spot, featuring the Ram Truck Brand and Zac Brown Band, will debut during the Academy of Country Music Awards, which airs live from the MGM Grand in Las Vegas, Sunday, April 18, at 8 p. m. on the CBS Television Network.
USO Tour Documentary and Song Download on RamTrucks.com Viewers will be able to see behind-the-scene footage taped by the band as they document their April visit to U.S. soldiers stationed in the Persian Gulf. Documentary-style segments and concert footage will premiere on RamTrucks.com and new episodes will be posted throughout the duration of the program.
An exclusive live version of the band‟s latest single, “Free,” will also be available for download for the first 100,000 fans, only at the RamTrucks.com web site. For each download, the Ram Truck Brand will make a donation to a designated charity on behalf of the brand and Zac Brown Band.
“The marketing and advertising launch for the Ram Heavy Duty is one of the most comprehensive programs developed for the Ram Truck Brand,” said Marissa Hunter, Head of Ram Truck Communication, Chrysler Group LLC. “The partnership with Zac Brown Band is just one element of the marketing and advertising launch of the 2010 Ram Heavy Duty truck, now available at Ram Truck dealerships nationwide.” About the Zac Brown Band Zac Brown Band were recently named GRAMMY’s “Best New Artist” and are nominated for four Academy of Country Music Awards including “Entertainer of the Year.” The band’s platinum-certified, major label debut „The Foundation‟ – one of Billboard’s Top 20 albums of 2009 – is out now on Atlantic Records and features the band’s first four #1 singles. Currently on the road with their “Breaking Southern
Ground” national tour, Zac Brown Band will also join the Dave Matthews Band to perform at select shows across the U.S. this summer including New York’s Citi Field. Additional information can be found at http://www.zacbrownband.com/.
About the Ram Truck Brand With a work-hard, play-hard attitude, the Ram Truck brand offers the boldest, most powerful and capable pickup truck lineup on the planet. The Ram Truck brand will add to its award-winning truck lineup with the introduction of its all-new 2010 Ram 2500 and 3500 Heavy Duty trucks, Motor Trend’s Truck of the Year. The new heavy-duty trucks provide customers with first-time innovations and features along with new standards of strength, utility and driveability, building on the Ram’s leadership in the heavy-duty pickup segment. Introduced in 2008, the Ram 1500 is a game changer in terms of its ability to “outsmart” and “out-tough” the competition with its bold exterior design, crafted and refined interior, engineering excellence, superb innovation and best-in-class features and amenities. The Ram 1500 also ranks at the top of Strategic Vision Inc.‟s (SVI) 2009 Total Quality Index™ (TQI) in the full-size truck segment. According to the survey, the Ram 1500 leads the way with the highest Total Quality score of any truck in the 15-year history of the study. Customers specifically noted that the Ram has the best added storage capability along with the best truck interior ever rated by customers. The Ram Truck brand will further enhance its commercial vehicle presence with the introduction of a “new crew” of commercial-grade work trucks: the new 2011 Ram 3500, 4500 and 5500 Chassis Cabs. Led by an all-new crew cab, the new 2011 Ram Chassis Cabs are built on a proven frame and chassis, and engineered for maximum uptime, optimum performance and enhanced commercial capability. Follow Dodge and Chrysler Group LLC news and video on: Chrysler Connect blog: http://blog.chryslergroupllc.com Twitter: http://www.twitter.com/chryslercom and http://www.twitter.com/chrysler YouTube: http://www.youtube.com/pentastarvideo Streetfire: http://members.streetfire.net/profile/ChryslerVideo.htm Ram Trucks: http://www.ramtrucks.com Ram Zone blog: http://www.ramzone.com
Challenger “out-wows” the competition
Automobile Magazine writer Matthew Phenix thought noth-ing could “out-wow” the Chev-rolet Camaro SS he recently drove—until he got behind the wheel of a DETONATOR YEL-LOW Dodge Challenger SRT8®, according to his blog.
Compared to the 1960s era Challenger, “you have to mar-vel at progress: Brembo brakes on slotted rotors, a really terrific six-speed manual with a pistol-grip shifter, and of course, a 6.1- liter Hemi V-8 with 425 horse-power,” Phenix wrote.
The story went on to say that modern muscle cars like the Challenger are “quicker, faster, and thirstier than anybody really needs, but that’s beside the point. They’re cars that in-spire passion, and passion and common sense rarely walk hand in hand.”
In April, Dodge Challenger sales increased over 41 per-cent compared to the previous year, according to Ward’s Auto.
“There’s no other car that looks like it,” said Susannah Guitierrez of Dependable Dodge in Canoga Park, Calif., according to Ward’s. Guitierrez told Ward’s that her customers cross-shopped the Chevrolet Camaro while ignoring the Ford Mustang.
Industry sales jump
▲ 20% Industry total, 998,309
▲ 39% Volkswagen, 32,454 ▲ 35% Nissan, 63,769 ▲ 30% Hyundai, 44,023 ▲ 25% Chrysler Group, 95,703 ▲ 25% Ford, 162,996 ▲ 24% Toyota, 157,439 ▲ 19% Mercedes, 18,908 ▲ 17% Kia, 30,036 ▲ 13% Honda, 113,697 ▲ 9% BMW, 21,111 ▲ 7% GM, 183,997
Chrysler sales up 25%
In another sign of progress, Chrysler Group’s 25 percent sales gain in April was the big-gest since the automaker posted a 27 percent advance in July 2005, reported Automotive News.
The weekly magazine also said the improvement “was more than a one-month blip,” as the rebound began in Febru-ary.
The Detroit Free Press said Chrysler Group sold 95,703 vehicles last month, up from 76,682 the prior year and noted that the “impressive statistic” is that cars accounted for 32 per-cent of those sales compared to 20 percent in April 2009.
“The company was able to reduce incentive spending compared to last year, while posting improved sales. But we aren’t resting on this month’s results. We are hungry to con-tinue building on the sales im-provements. We are just get-ting started,” said Fred Diaz, the lead sales executive and Ram brand CEO, according to The Detroit News.
Automotive News said Chrysler Group’s sales incen-tives were more than $1,000 below the April 2009 level.
For the U.S. auto industry, the seasonally adjusted annual selling rate (SAAR) in April was 11.4 million units compared with March’s 11.9 million unit selling rate and last April’s rate of 9.4 million units.
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A BIG thank you to Crystal! My wife and I were searching for a 2010 Tucson and we e-mailed Withnell and another Hyundai dealership as well. Crystal and Withnell were the obvious choice. Crystal, my wife and I probably sent over a dozen emails back and forth and a few phone calls as well and she was able to get us in a new Tucson at the price we wanted and could afford. She had most of the work already done ahead of time so when we came in to the dealership on Friday we were there for only about 45 mins. and then on our way. It was a pleasure working with her and I would recommend Crystal and Withnell to anyone!
It was such a pleasure to work with Crystal and get a straight answer and the best price too. I went to 4 different dealers in PDX who would say one price on email and then change when I got there. I was so tired of the lying, I decided to try Salem and it was so worth drive because Crystal was 100% honest, the price was the best, and the whole thing took 42 minutes! Thank you, Crystal.
Just bought a 2010 Elantra from Rick and the gang at Withnell Hyundai. Thanks for the great experience, I love my new car.
I’m very impressed with Withnell Dodge. Your customer service is out standing. I am equally impressed with the pickup it serves me well. If you ever want to use me as a reference feel free.
I’m a Rodeo stock contractor and Rancher. I use the pickup for pulling a large gooseneck trailer hauling stock. I rolled across the scales last week at almost 30 K GVW. I’m very impressed.
Thanks again Matt Richards
Rocking R5 Ranch Rodeo Co.
“Foreign automakers are simply more experienced at building car-based utility vehicles,” explains Sargent. “American automakers chose to start with larger truck-based sport utilities, while Asia and Europe went with car platforms and thus are more familiar with them.”
Even so, Chrysler’s, Ford’s and GM’s domestic brands have improved in initial quality by an average of 10 percent compared with 2008, surpassing the 8 percent rate of improvement by the industry overall, which is a step in the right direction.
Toyota Leads the Way
Toyota brands, which include Lexus, Scion and Toyota, truly outdid themselves this year. Collectively, they captured top honors in 10 out of the 18 vehicle segments (five for Lexus, four for Toyota and one for Scion).
Lexus, which ranked third in 2008, leapfrogged to the top of the IQS overall nameplate rankings, averaging a score of only 84 PP100. It received awards for the IS, GS, GX, LS and LX models. The LX also got the award for best in survey for the fewest quality problems in the industry, with just 52 PP100.
Compare the Toyota Yaris with the Hyundai Accent and Honda Fit
Sargent says this isn’t anything new for Toyota’s luxury brand. “It has been No. 1 in initial quality 12 out of the 20 years this survey has been published. Toyota and Lexus are like Tiger [Woods] when he is in the top three going into the last round; they tend to win.”
Rounding out the top five behind Lexus are Porsche, Cadillac (which moves from 10th position in 2008 to third in 2009), Hyundai (improves from 13th in 2008 to fourth in 2009) and Honda.
Suzuki posts the largest improvement in ranking, moving from 32nd place in 2008 to ninth in 2009.
Quality Better Right Out of the Gate
The study also finds that initial quality for newly launched and redesigned models in 2009 has improved compared with previous years. Typically, most all-new models get below-average levels of initial quality; not all of the kinks are worked out before the vehicles roll off the assembly line. However, several all-new models in 2009, including the Hyundai Genesis, Kia Borrego, Toyota Venza and Volkswagen CC, perform considerably better than their respective segment averages. Many redesigned models in 2009 also show notable improvement from the previous generation, particularly the Acura TL, Ford F-150, Honda Pilot and Nissan Z.
“Now that more manufacturers are getting their launch quality right straight out of the gate, consumers can expect the quality of new vehicles to continue to rise,” Sargent says.
Here are the official rankings . . .
TOP THREE MODELS PER CAR SEGMENT
Subcompact Car
Highest Ranked: Toyota Yaris
Hyundai Accent
Honda Fit
Compact Car
Highest Ranked: Hyundai Elantra sedan
Toyota Prius
Honda Civic
Compact Sporty Car
Highest Ranked: Scion tC
Volkswagen GTI
Compact Premium Sporty Car
Highest Ranked: Nissan Z
Mercedes-Benz SLK
Entry Premium Vehicle
Highest Ranked: Lexus IS
Cadillac CTS (tie)
Infiniti G Sedan (tie)
Compare the Lexus IS with the Cadillac CTS and Infiniti G sedan
Midsize Premium Car
Highest Ranked: Lexus GS
Acura RL
Lexus ES
Midsize Sporty Car
Highest Ranked: Ford Mustang
Large Premium Car
Highest Ranked: Lexus LS
Mercedes-Benz S-Class
Midsize Car
Highest Ranked: Nissan Altima
Pontiac G6
Chevrolet Malibu
Large Car
Highest Ranked: Mercury Sable
Toyota Avalon
Chevrolet Impala
Compact MAV
Highest Ranked: Chrysler PT Cruiser Wagon (tie)
Honda CR-V (tie)
Mitsubishi Outlander
Midsize MAV
Highest Ranked: Chevrolet TrailBlazer (tie)
Ford Edge (tie)
Toyota 4Runner (tie)
Compare the Chevy TrailBlazer with the Ford Edge and Toyota 4Runner
Large MAV
Highest Ranked: GMC Yukon
Chevrolet Tahoe
Midsize Premium MAV
Highest Ranked: Lexus GX
Lexus RX
Cadillac SRX
Large Premium MAV
Highest Ranked: Lexus LX
Cadillac Escalade
Mercedes-Benz GL-Class
Large Pickup
Highest Ranked: Ford F-150 (tie)
Toyota Tundra (tie)
Chevrolet Avalanche
Midsize Pickup
Highest Ranked: Honda Ridgeline
Nissan Frontier
Ford Ranger
Minivan
Highest Ranked: Toyota Sienna
Honda Odyssey
Source: J.D. Power and Associates 2009 IQS
I just wanted to tell you how much I like the Ram 1500 you sold me. I drove it to Medford this weekend and for the whole trip(460 miles) I averaged 18.8 miles per gallon. It is just amazing that a truck this big and powerful can get this kind of gas mileage. This is better than the Ford Ranger that I had awhile back. From Salem to just below Cottage Grove I was averaging 19.9 miles per gallon. The truck is also very comfortable and easy to drive.
Thanks!
George Berriman
Hyundai has once again accomplished an outstanding quality achievement, with the J.D. Power and Associates Initial Quality Survey (IQS3) naming Hyundai the Number One Non-Premium auto maker for quality. We finished ahead of Toyota, Honda and Nissan, first among non-premium nameplates and fourth overall behind only Lexus, Porsche and Cadillac.
n Hyundai #1 Non-Premium Nameplate, beating Toyota, Honda, Nissan, and all the rest of our competition
n Hyundai #4 in Industry, behind only Lexus, Porsche, and Cadillac
n Genesis #1 “All New/Re-Designed Model,” and ties the Lexus brand
n Elantra #1 in the Compact Car Segment, beating Prius, Civic, and Corolla
n Elantra is also a “Top 10 Industry Leading Model” (out of 245 models)
n Accent #2 in the Sub-Compact Car Segment, (missing #1 by just one point)
Would you recommend your car to a friend? Of course, we’d encourage you to conduct more thorough research before investing tens of thousands in a new car – we can even recommend a good website – but millions of Americans do ask friends, neighbors and co-workers “how do you like your new car?” when considering purchase. Auto industry research firm Auto Pacific did the same, asking 25,000 new car owners whether they were satisfied with their recent purchase. The result?
In a press release, the company writes, “For the second straight year, Cadillac ranks highest among new car owners, taking the Highest Satisfaction Brand honors even with the turmoil surrounding General Motors and the industry as a whole.” Hyundai won the “Rising Star” award for the biggest jump, leaping over 11 other brands to sit in the top five for the first time.
More from U.S. News & World Report
» Best Car Deals for May
» Can Your Car Last a Million Miles?
The results come from a survey that, according to Auto Pacific, considers “48 separate categories that objectively measure the ownership experience.”
If you’re looking to buy the specific vehicle that leaves customers most satisfied, be prepared to part with some cash. Motor Trend reports, “The vehicle gaining the most satisfied customers for MY2009 was the Lexus LS series sedan, which bested the industry average by 99 points. Top truck or SUV honors went to the Cadillac Escalade.”
The full list of winners is below, though, reading it, we’d quarrel with some of Auto Pacific’s categories. The Hyundai Sonata is a premium midsize car while the Ford Fusion is just a midsize car? The Scion tC is sporty?
PASSENGER CARS
Premium Luxury Car: Lexus LS
Aspirational Luxury Car: Hyundai Genesis
Luxury Large Car: Lincoln Town Car
Luxury Mid-Size Car: Lexus ES
Premium Mid-Size Car: Hyundai Sonata
Mid-Size Car: Ford Fusion
Image Compact Car: Toyota Prius
Compact Car: Mitsubishi Lancer
Economy Car: Honda Fit
Sports Car: Porsche 911
Sporty Car: Scion tC
LIGHT TRUCKS
Large Pickup: Dodge Ram 1500
Compact Pickup: Ford Explorer Sport Trac
Luxury Sport Utility: Cadillac Escalade
Large Sport Utility: Chevrolet Tahoe
Premium Mid-Size Sport Utility: Ford Explorer
Mid-Size Sport Utility: Jeep Liberty
Luxury Crossover SUV: Land Rover LR2
Large Crossover SUV: Mazda CX-9
Premium Mid-Size Crossover SUV: Toyota Venza
Mid-Size Crossover SUV: Volkswagen Tiguan
Compact Crossover SUV: Kia Sportage
Minivan: Toyota Sienna
If you’re in the market for a new car, check out the U.S. News rankings of this year’s best cars as well as this month’s best car deals.
Recent Articles
Would you recommend your car to a friend? Of course, we’d encourage you to conduct more thorough research before investing tens of thousands in a new car – we can even recommend a good website – but millions of Americans do ask friends, neighbors and co-workers “how do you like your new car?” when considering purchase. Auto industry research firm Auto Pacific did the same, asking 25,000 new car owners whether they were satisfied with their recent purchase. The result?
In a press release, the company writes, “For the second straight year, Cadillac ranks highest among new car owners, taking the Highest Satisfaction Brand honors even with the turmoil surrounding General Motors and the industry as a whole.” Hyundai won the “Rising Star” award for the biggest jump, leaping over 11 other brands to sit in the top five for the first time.
More from U.S. News & World Report
» Best Car Deals for May
» Can Your Car Last a Million Miles?
The results come from a survey that, according to Auto Pacific, considers “48 separate categories that objectively measure the ownership experience.”
If you’re looking to buy the specific vehicle that leaves customers most satisfied, be prepared to part with some cash. Motor Trend reports, “The vehicle gaining the most satisfied customers for MY2009 was the Lexus LS series sedan, which bested the industry average by 99 points. Top truck or SUV honors went to the Cadillac Escalade.”
The full list of winners is below, though, reading it, we’d quarrel with some of Auto Pacific’s categories. The Hyundai Sonata is a premium midsize car while the Ford Fusion is just a midsize car? The Scion tC is sporty?
PASSENGER CARS
Premium Luxury Car: Lexus LS
Aspirational Luxury Car: Hyundai Genesis
Luxury Large Car: Lincoln Town Car
Luxury Mid-Size Car: Lexus ES
Premium Mid-Size Car: Hyundai Sonata
Mid-Size Car: Ford Fusion
Image Compact Car: Toyota Prius
Compact Car: Mitsubishi Lancer
Economy Car: Honda Fit
Sports Car: Porsche 911
Sporty Car: Scion tC
LIGHT TRUCKS
Large Pickup: Dodge Ram 1500
Compact Pickup: Ford Explorer Sport Trac
Luxury Sport Utility: Cadillac Escalade
Large Sport Utility: Chevrolet Tahoe
Premium Mid-Size Sport Utility: Ford Explorer
Mid-Size Sport Utility: Jeep Liberty
Luxury Crossover SUV: Land Rover LR2
Large Crossover SUV: Mazda CX-9
Premium Mid-Size Crossover SUV: Toyota Venza
Mid-Size Crossover SUV: Volkswagen Tiguan
Compact Crossover SUV: Kia Sportage
Minivan: Toyota Sienna
If you’re in the market for a new car, check out the U.S. News rankings of this year’s best cars as well as this month’s best car deals.
Recent Articles
Would you recommend your car to a friend? Of course, we’d encourage you to conduct more thorough research before investing tens of thousands in a new car – we can even recommend a good website – but millions of Americans do ask friends, neighbors and co-workers “how do you like your new car?” when considering purchase. Auto industry research firm Auto Pacific did the same, asking 25,000 new car owners whether they were satisfied with their recent purchase. The result?
In a press release, the company writes, “For the second straight year, Cadillac ranks highest among new car owners, taking the Highest Satisfaction Brand honors even with the turmoil surrounding General Motors and the industry as a whole.” Hyundai won the “Rising Star” award for the biggest jump, leaping over 11 other brands to sit in the top five for the first time.
More from U.S. News & World Report
» Best Car Deals for May
» Can Your Car Last a Million Miles?
The results come from a survey that, according to Auto Pacific, considers “48 separate categories that objectively measure the ownership experience.”
If you’re looking to buy the specific vehicle that leaves customers most satisfied, be prepared to part with some cash. Motor Trend reports, “The vehicle gaining the most satisfied customers for MY2009 was the Lexus LS series sedan, which bested the industry average by 99 points. Top truck or SUV honors went to the Cadillac Escalade.”
The full list of winners is below, though, reading it, we’d quarrel with some of Auto Pacific’s categories. The Hyundai Sonata is a premium midsize car while the Ford Fusion is just a midsize car? The Scion tC is sporty?
PASSENGER CARS
Premium Luxury Car: Lexus LS
Aspirational Luxury Car: Hyundai Genesis
Luxury Large Car: Lincoln Town Car
Luxury Mid-Size Car: Lexus ES
Premium Mid-Size Car: Hyundai Sonata
Mid-Size Car: Ford Fusion
Image Compact Car: Toyota Prius
Compact Car: Mitsubishi Lancer
Economy Car: Honda Fit
Sports Car: Porsche 911
Sporty Car: Scion tC
LIGHT TRUCKS
Large Pickup: Dodge Ram 1500
Compact Pickup: Ford Explorer Sport Trac
Luxury Sport Utility: Cadillac Escalade
Large Sport Utility: Chevrolet Tahoe
Premium Mid-Size Sport Utility: Ford Explorer
Mid-Size Sport Utility: Jeep Liberty
Luxury Crossover SUV: Land Rover LR2
Large Crossover SUV: Mazda CX-9
Premium Mid-Size Crossover SUV: Toyota Venza
Mid-Size Crossover SUV: Volkswagen Tiguan
Compact Crossover SUV: Kia Sportage
Minivan: Toyota Sienna
If you’re in the market for a new car, check out the U.S. News rankings of this year’s best cars as well as this month’s best car deals.
Recent Articles
Would you recommend your car to a friend? Of course, we’d encourage you to conduct more thorough research before investing tens of thousands in a new car – we can even recommend a good website – but millions of Americans do ask friends, neighbors and co-workers “how do you like your new car?” when considering purchase. Auto industry research firm Auto Pacific did the same, asking 25,000 new car owners whether they were satisfied with their recent purchase. The result?
In a press release, the company writes, “For the second straight year, Cadillac ranks highest among new car owners, taking the Highest Satisfaction Brand honors even with the turmoil surrounding General Motors and the industry as a whole.” Hyundai won the “Rising Star” award for the biggest jump, leaping over 11 other brands to sit in the top five for the first time.